Shipping policy

Shipping and Delivery

Orders will be shipped to the address provided by you.

Delivery timelines are estimates and may vary depending on location, logistics partners, operational circumstances, force majeure events and other circumstances beyond our reasonable control.

Risk of loss or damage to products passes to you upon delivery at the shipping address, and title passes upon full payment.

If a product is defective, damaged or materially different from its description, please notify us promptly.

Products that have been opened, used, tampered with or damaged after delivery, or returned for reasons not attributable to Rosabae, may be refused for return or refund, subject to applicable law and our [Return and Refund Policy].

We comply with applicable consumer rights relating to refunds and replacements.

Return shipping costs may be borne by the customer where the return is due to a change of mind or another non defective reason, while returns resulting from our error, such as a defective or incorrect product, will be handled in accordance with our Return and Refund Policy.